FAQ
We're here to help. Find answers to common questions about Jolie Franc, including our stadium compliant bags, shipping, returns, product care, and ordering information.
Products
Are Jolie Franc bags stadium compliant?
Yes. Our clear bags are designed to meet common stadium and arena clear bag policies while offering an elevated, fashion-forward look. We recommend checking the specific requirements of your venue before attending an event.
What are the dimensions of your bags?
Dimensions are listed on each product page. Please refer to the individual product description for the most accurate measurements.
What materials are used in Jolie Franc bags?
Our bags are crafted using durable, high-quality materials selected for both style and functionality. Material details can be found on each product page.
What makes Jolie Franc different from other clear bags?
Jolie Franc was created to offer a more elevated alternative to traditional clear bags. Our designs combine venue-friendly functionality with thoughtful details and timeless style.
Product Care
How do I clean my clear bag?
To clean your bag, gently wipe the surface with a soft, damp cloth. Avoid harsh chemicals, abrasive materials, or excessive moisture that may damage the bag's finish.
How should I store my bag when not in use?
Store your bag in a cool, dry place away from direct sunlight. To help maintain its shape, avoid placing heavy items on top of it during storage.
How do I care for my silk scarf?
We recommend following the care instructions included with your scarf. To preserve its quality, avoid contact with harsh chemicals, perfumes, and excessive heat.